Frequently asked questions to help you buy a voucher, a gift box or an item - DOMAINE DES ANDEOLS
Are gift boxes sent immediately after purchase?
Your gift box is sent immediately after purchase in digital format, or as a personalized gift voucher to your home, depending on your choice. Enjoy this unique experience at Domaine des Andéols.
Is it possible to come to your establishment to purchase a gift box?
You can purchase a gift box directly on our e-commerce website. The boxes are available for various experiences, such as gastronomic stays or relaxing massages, at our establishment DOMAINE DES ANDEOLS.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift check delivered directly to the recipient without indicating the amount. To do this, select the 'Hide the amount' option when placing your order at Domaine des Andéols.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or pick it up directly at our establishment during your order. The box is available in digital or physical format for a personalized experience at DOMAINE DES ANDEOLS.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different people. Each box will be personalized according to your wishes, to offer a unique experience at Domaine des Andéols.
How do I create a group fund and invite people?
To create a kitty and offer a stay at Domaine des Andéols, select the dedicated option during your online purchase. You can then invite participants by email or link sharing, and customize your gift box to your liking. Enjoy the unique experience of Domaine des Andéols, a haven of peace in the heart of Luberon.
How can I choose the amount for a gift card?
The DOMAINE DES ANDEOLS gift voucher offers predetermined amounts for specific experiences, such as a gourmet dinner or a relaxing massage. You can also choose a free amount to offer a personalized experience at our establishment, DOMAINE DES ANDEOLS.
How can I log in to my account?
To access your account on our website, use the email address and password you created during registration. If you have forgotten your password, use the reset option available on the login page to restore it. Enjoy your experience with Domaine des Andéols to the fullest.
How can I empty my cart?
To empty your cart, go to the cart icon at the top right of the page and click on the 'Empty Cart' button at our establishment DOMAINE DES ANDEOLS.
Can I purchase multiple gift vouchers at the same time?
You can absolutely purchase multiple gift boxes at the same time to offer an unforgettable experience to your loved ones at Domaine des Andéols.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the item in question. You can also empty your entire cart using the dedicated option on our DOMAINE DES ANDEOLS website.
How do I purchase or give a gift box?
To offer a DOMAINE DES ANDEOLS gift box, choose your favorite experience from our stays, dinners, or massages, add it to your cart, and personalize it with a message. Your gift box will be sent immediately in digital format or to your home for a hand delivery.
Can we give a gift certificate and let the recipient choose the experience?
Absolutely, the DOMAINE DES ANDEOLS gift voucher allows the recipient to freely choose the experience they like, among our stays, dinners, or massages, at our establishment DOMAINE DES ANDEOLS.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the specific conditions at the time of purchase. You can offer a unique and personalized experience with our gift boxes, which include gastronomic stays and wellness moments in the heart of Luberon, at our establishment DOMAINE DES ANDEOLS.
Is the gift box customer service reachable by email?
You can write to us at [email protected] for any questions regarding your gift box. We commit to responding within 48 business hours, at our establishment DOMAINE DES ANDEOLS.
Is the gift box customer service reachable by phone?
The customer service of Domaine des Andéols can be reached by phone at 04 83 88 33 77 from Monday to Friday, 9 AM to 6 PM, or by email at [email protected].
Can I check the status of my gift box online?
You can track the status of your gift box online via your personal space on our website. Log in with the credentials received at the time of purchase to access this information at Domaine des Andéols.
Is there an online chat available for questions about gift boxes?
You can ask your questions about the gift boxes via the online chat available on our website. This service is at your disposal to assist you in using your box at Domaine des Andéols.
Is there a dedicated customer service for gift boxes?
DOMAINE DES ANDEOLS provides you with a dedicated customer service to answer all your questions about your gift box. You can get help and useful information by email at [email protected] or by phone at 04 83 88 33 77.
Is there a dedicated FAQ for gift boxes?
Of course, this FAQ is here to guide you on how to use your gift box. You will find practical information about its validity and how to make the most of it at Domaine des Andéols.
Is spa access included in my gift box?
Access to the spa is not included in all the gift boxes from Domaine des Andéols. For example, 90-minute or 2-hour massages are specific services that you can book separately according to your preferences.
Does the recipient of a gift box have access to the same services as other customers?
Yes, the recipient of a gift box enjoys the same services as other customers at Domaine des Andéols, subject to the establishment's conditions.
Is the detail of the services included in my gift box specified?
The services included in your gift box are specified on the box itself or in the accompanying booklet. You will find the details of the experiences offered, such as a gourmet dinner or a relaxing massage, at Domaine des Andéols.
Is parking included in my gift box?
Parking is not included in the Domaine des Andéols gift boxes. You will be able to fully enjoy your experience in this enchanting setting nestled in the heart of the Luberon.
Is breakfast included in my gift box?
The DOMAINE DES ANDEOLS gift boxes do not mention the inclusion of breakfast. To make the most of your stay, we recommend checking the included amenities when booking, so you can customize your experience to your liking.
Is special attention given to the recipient of a gift box?
At Domaine des Andéols, each gift box recipient is welcomed with special attention to ensure a timeless experience, blending luxury, nature, art, and gastronomy. Whether it's for a refined dinner, a stay, or a moment of relaxation, every moment is designed to create unforgettable memories in this enchanting setting of Luberon, at Domaine des Andéols.
Is a welcome drink included in my gift box?
Your gift box at Domaine des Andéols includes a welcome drink to greet you at our establishment, Domaine des Andéols.
Should we bring towels to the Spa?
The towels are provided by Domaine des Andéols for your relaxation moments at the spa. Fully enjoy your wellness experience in this enchanting setting in Provence.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your preferences. At Domaine des Andéols, each box can be tailored to offer a unique and memorable experience to your colleagues.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly in digital or paper format. The boxes are sent immediately in digital format or to your home in paper format, depending on your choice. Take advantage of this opportunity to offer an unforgettable experience at Domaine des Andéols.
Do you offer preferential rates for bulk purchases?
Volume discounts are available for large quantity purchases at DOMAINE DES ANDEOLS. A customized quote is provided based on the ordered volume.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for employee committees, with preferential rates and customization options for unique experiences at Domaine des Andéols.
How do I correct an incorrect email address for a gift box?
Updating an incorrect email address on your gift box is possible by providing your order number and the new details. This modification is subject to the conditions of our establishment DOMAINE DES ANDEOLS.
How can I leave a review for my gift box?
To share your experience, you can leave a review by logging into your customer account on our website. Your feedback is valuable to us, DOMAINE DES ANDEOLS.
How can I contact the store?
For any questions regarding your gift box, you can reach us by email at [email protected] or by phone at 04 83 88 33 77. The DOMAINE DES ANDEOLS gift boxes offer a unique experience at the heart of the Luberon, combining luxury, nature, art, and gastronomy.
Is there a dress code for the gift box?
For dinner or a stay at Domaine des Andéols, smart casual attire is recommended. Enjoy the gastronomic and natural experience in an exceptional setting at DOMAINE DES ANDEOLS.
From what age can I get a treatment?
The minimum age to enjoy a treatment at Domaine des Andéols is generally 16 years. This relaxing one-hour massage is designed to soothe your body and rejuvenate your mind in an enchanting setting, at the heart of Provençal nature at Domaine des Andéols.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, it is necessary to book in advance at Domaine des Andéols. The beneficiary can choose their stay or service dates directly with the establishment DOMAINE DES ANDEOLS.
How can one access the hotel from the airport?
To access Domaine des Andéols from the airport, it is recommended to arrange for personal transportation or to use a car rental service, as the establishment is located in the heart of Luberon, a few minutes from Gordes. Domaine des Andéols is approximately one hour's drive from Avignon Airport and two hours from Marseille Airport.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility depends on the facilities of the establishment DOMAINE DES ANDEOLS.
Are pets allowed in the establishment?
Pets are allowed at Domaine des Andéols, provided that the establishment's rules are respected. Enjoy your stay in this enchanting setting in the heart of Provence, surrounded by olive and lavender fields at DOMAINE DES ANDEOLS.
Where can I find the menus?
The menus of the Domaine des Andéols restaurant are available directly on the establishment's website, where you can discover the Provençal and Mediterranean flavors offered. You will also find details about the different culinary experiences provided by Domaine des Andéols.
What are the hours of operation?
The hours of DOMAINE DES ANDEOLS vary depending on the chosen services. For a gastronomic stay or a wellness experience, you can fully enjoy the establishment DOMAINE DES ANDEOLS.
Is there parking available near the establishment?
DOMAINE DES ANDEOLS, located in the heart of Luberon, has a nearby parking lot for the comfort of its visitors. Enjoy your stay in this enchanting setting at DOMAINE DES ANDEOLS.
What are the delivery methods for gift boxes/vouchers?
The DOMAINE DES ANDEOLS gift boxes are sent immediately by email in digital format or delivered to your home as a personalized gift voucher. You benefit from the best price by ordering directly from our official store, with a secure payment.
Is postal delivery offered?
We offer postal delivery of our gift boxes for Domaine des Andéols. You can choose between immediate digital delivery or a personalized gift voucher sent to your home, depending on your preferences.
In addition to gift boxes, is it possible to order or have items delivered?
DOMAINE DES ANDEOLS offers only gift boxes for gastronomic, wellness, and stay experiences. Additional items are not available for order or delivery, but you can customize your gift box to your liking at DOMAINE DES ANDEOLS.
Is the gift box available in physical format?
The Domaine des Andéols gift box is available in physical format, but you can also opt for a digital version sent immediately. You will receive a personalized gift voucher to offer a unique experience at the heart of Provence, at Domaine des Andéols.
Is the box presented in a neat packaging?
Our DOMAINE DES ANDEOLS gift boxes are presented in an elegant and carefully crafted packaging, reflecting the luxury and authenticity of our establishment DOMAINE DES ANDEOLS.
Is the gift box available in a digital format (e-gift box)?
Yes, you can choose the digital version of our gift boxes. Delivery by email is immediate, allowing instant presentation to the lucky recipient of DOMAINE DES ANDEOLS.
Can the gift box be sent directly to the recipient?
You can choose to have the gift box sent directly to the recipient during your order. The box is sent to your home or directly to the recipient, depending on your choice, by DOMAINE DES ANDEOLS.
Do you deliver gift boxes internationally?
The gift boxes from Domaine des Andéols can be delivered internationally. Shipping costs and delivery times vary depending on the destination, and the digital version of the box is sent immediately.
What are the delivery times for gift boxes by mail?
The DOMAINE DES ANDEOLS gift boxes are shipped within 24 to 48 hours after your order is validated. You will receive your gift box in digital format immediately after your purchase, and a paper version can be sent to your home upon request. Enjoy the unique experience offered by DOMAINE DES ANDEOLS.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The box is sent immediately in digital format, and the lucky recipient can then book their dates at the establishment DOMAINE DES ANDEOLS.
Is express delivery available?
The express delivery of your gift box depends on the options available at the time of your order. You will receive your digital gift box immediately after your purchase, or in physical form at your home according to the chosen delivery method. Enjoy this unique experience at Domaine des Andéols.
How can I track my order?
To track your gift box order, log in to your account on our website. You will find all the necessary information to track the status of your order at Domaine des Andéols.
Can I receive my gift box by email or mail?
You can receive your DOMAINE DES ANDEOLS gift box by email or by mail, depending on your preference. Delivery is immediate in digital format or as a personalized gift voucher at your home.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by post is a few business days. Your gift voucher will be shipped within 24 hours after your order, and you will receive a confirmation email with the tracking of your shipment. Enjoy this unique experience at Domaine des Andéols.
If I cancel my reservation, is my gift box still valid?
In case of cancellation, your gift box for Domaine des Andéols remains valid. You can use it for a new reservation according to the conditions of our establishment DOMAINE DES ANDEOLS.
Can my gift box be extended if not used?
The extension of your gift box depends on the validity conditions indicated at the time of your purchase. You can enjoy your relaxation and gastronomy experience in the enchanting setting of Domaine des Andéols.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the conditions of Domaine des Andéols. You will be able to enjoy a unique experience in this exceptional place combining luxury, nature, art, and gastronomy.
Can I cancel my reservation made with a gift box?
Cancellation of a reservation made with a gift box at Domaine des Andéols is possible according to the conditions specified at the time of purchase.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment DOMAINE DES ANDEOLS.
Is there a cancellation period for gift box reservations?
The cancellation period for bookings made with a gift box is specified during the booking at Domaine des Andéols.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on availability and the conditions in force at the time of booking, at our establishment DOMAINE DES ANDEOLS.
Can I convert my gift box into a gift card?
The DOMAINE DES ANDEOLS gift boxes cannot be converted into gift certificates. You can use them to book a gastronomic experience, a stay, or a massage at our DOMAINE DES ANDEOLS establishment.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
DOMAINE DES ANDEOLS offers special gift boxes for occasions like Valentine's Day, Christmas, or weddings, with unique experiences combining luxury, nature, and gastronomy. Discover our online offers to give an unforgettable moment at our establishment DOMAINE DES ANDEOLS.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
At Domaine des Andéols, we offer gift sets tailored to various occasions, such as birthdays, weddings, or gatherings with friends, for unforgettable moments in an enchanting setting in the heart of Luberon.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes we offer are official and guaranteed without intermediaries. You thus benefit from the best rate directly from the establishment DOMAINE DES ANDEOLS.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the DOMAINE DES ANDEOLS gift boxes correspond to those offered by the establishment, with unique experiences such as gourmet dinners and outdoor massages in a natural Provençal setting.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and reservation conditions at Domaine des Andéols.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a gift box at Domaine des Andéols.
Is online payment secure?
Online payment for your gift boxes at Domaine des Andéols is secure, with a direct and advantageous rate. You immediately receive your gift box in digital format, personalized to your liking. Enjoy this unique experience at our establishment, Domaine des Andéols.
Is payment via group or shared payment possible?
The DOMAINE DES ANDEOLS gift box can be paid for by credit card, bank transfer, or PayPal. Payment via group or shared is not available at the moment.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique experience at Domaine des Andéols, combining luxury, nature, art, and gastronomy. Each box allows you to enjoy an overnight stay, a meal, or a moment of well-being at our establishment, DOMAINE DES ANDEOLS.
Is it possible to pay in installments?
The option to pay in installments is not mentioned as being available for the gift boxes from Domaine des Andéols. For any specific questions, the payment terms are detailed during the ordering process on the official website of Domaine des Andéols.
Is the payment deducted immediately upon ordering?
Your gift box payment is debited immediately upon ordering. This allows for immediate dispatch of your box in digital format, and the lucky recipient can book their dates at our establishment, DOMAINE DES ANDEOLS.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for their purchases of gift boxes at Domaine des Andéols.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Your payments are secured by a certified provider compliant with PCI DSS standards, ensuring a secure transaction for your DOMAINE DES ANDEOLS gift boxes.
When purchasing a gift box, do I keep the history of my orders?
Your order history is accessible in your DOMAINE DES ANDEOLS customer account. You will find all the necessary information about your gift box purchases there.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box by credit card, PayPal, Apple Pay, or Google Pay at DOMAINE DES ANDEOLS.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at DOMAINE DES ANDEOLS. You can also find it in your customer account.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure and processed directly by our establishment, DOMAINE DES ANDEOLS.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box at Domaine des Andéols. Check its validity and usage in the general terms and conditions of our establishment DOMAINE DES ANDEOLS.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. You benefit from the best rate directly from the establishment DOMAINE DES ANDEOLS.
Do you accept vacation checks?
DOMAINE DES ANDEOLS accepts vacation checks to pay for your gift boxes, subject to the establishment's conditions.
Is it possible to add a personalized message to the gift box?
You can add a personalized message with your order for the gift box. This message will be included with the box for a personal touch, at Domaine des Andéols.
Can we add options to your gift box offers?
The gift boxes from Domaine des Andéols can be customized to your liking, with various options for each offer. You can choose from gourmet stays, dinners in the heart of Luberon, or moments of well-being with relaxing massages. Domaine des Andéols also offers gift certificates with a free amount for a custom experience.
Do you offer premium packaging for gift boxes sent by mail?
To enhance your gift set, we offer premium packaging options when you place your order online at Domaine des Andéols.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your DOMAINE DES ANDEOLS gift box with a message to mark a special occasion. The DOMAINE DES ANDEOLS gift box can be personalized with a message to mark a special occasion, such as a birthday or a wedding, for a unique and memorable experience.
How do I request a refund for a gift box purchased online?
To request a refund for your gift box, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase at our establishment DOMAINE DES ANDEOLS.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, we can send you a duplicate, subject to availability, at our establishment DOMAINE DES ANDEOLS.
Can partially used gift boxes be refunded?
Partially used DOMAINE DES ANDEOLS gift boxes cannot be refunded. The recipient can enjoy the gastronomic or wellness experience offered at our establishment DOMAINE DES ANDEOLS.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, according to the conditions of the establishment DOMAINE DES ANDEOLS.
Does the right of withdrawal apply to the purchase of a gift box?
The right of withdrawal does not apply to the DOMAINE DES ANDEOLS gift boxes, as they concern service provisions. The gift box is non-exchangeable and non-refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail is possible according to the conditions specified at the time of purchase, at our establishment DOMAINE DES ANDEOLS.
What should I do if the received box is damaged or contains an error?
If your Domaine des Andéols gift box is damaged or contains an error, please let us know with a photo as soon as possible. We will process your request promptly according to the conditions of Domaine des Andéols establishment.
Can I get a refund for a gift box if I change my mind after purchase?
The DOMAINE DES ANDEOLS gift boxes are non-refundable after purchase. The general terms and conditions of sale are specified on the gift box description page.
What happens if the recipient couldn't use the gift box before its expiration date?
If the recipient has not been able to use their DOMAINE DES ANDEOLS gift box before the expiration date, it will no longer be usable. To avoid any disappointment, please check the validity conditions at the time of purchase, in order to choose the duration that best suits the recipient of your DOMAINE DES ANDEOLS gift box.
Is a voucher issued if the gift box is not used?
If the gift box is not used, a credit can be issued according to the specific conditions of Domaine des Andéols.
How can I redeem the cashback?
Your gift box at Domaine des Andéols can be used to book a stay, a dinner, or a massage, depending on the chosen offer. The beneficiary can select their dates directly with the establishment DOMAINE DES ANDEOLS.
What is the processing time for a refund after I make a request?
The refund deadlines for a DOMAINE DES ANDEOLS gift box depend on the establishment's conditions. You can enjoy your gift box for a gastronomic or wellness stay at our luxury hotel in Saint-Saturnin-lès-Apt, in the heart of Provence.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The gift boxes from Domaine des Andéols are neither exchangeable nor refundable. The beneficiary will be able to enjoy their experience at our establishment nestled in the heart of the Luberon.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for the gift boxes at Domaine des Andéols. We invite you to check the available dates during your reservation to fully enjoy your experience at our establishment.
Is booking with a gift box subject to availability?
The reservation with a gift box at Domaine des Andéols is subject to the availability of the establishment. To fully enjoy your experience, it is advisable to book as soon as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the DOMAINE DES ANDEOLS login page. An email will be sent to you to create a new password.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box at Domaine des Andéols, have its number ready. This number is required to validate your reservation at our establishment, Domaine des Andéols.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the availability at Domaine des Andéols. This exceptional place, located in the heart of Luberon, welcomes you in a preserved natural setting, combining luxury, nature, art, and gastronomy.
Can I use my gift box on holidays?
The use of your gift box at Domaine des Andéols is possible on public holidays, subject to the establishment's availability. Enjoy this exceptional moment in an enchanting setting in the heart of Luberon.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the DOMAINE DES ANDEOLS establishment.
Can I book online with my gift voucher?
Booking with a gift box at Domaine des Andéols is done directly with the establishment, which will offer you available dates to fully enjoy your Domaine des Andéols experience.
Can I make a reservation by phone with my gift box?
Telephone reservation with a gift box is possible at Domaine des Andéols, located in the heart of Luberon in Saint-Saturnin-lès-Apt.
Can I make a reservation by email with my gift box?
Booking with a gift box at Domaine des Andéols can be made by email at [email protected] or by phone at 04 83 88 33 77. The establishment will guide you to fully enjoy your experience in this enchanting setting of the Luberon.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of the establishment DOMAINE DES ANDEOLS.
Does my gift box cover the entire service?
Your gift box covers the service indicated on your exchange voucher at Domaine des Andéols. Any additional charges or options, such as an extra massage or an extra night, are at your own expense. The reservation and usage conditions are specified at the time of purchase.
Is my gift box personalized?
Your gift box for Domaine des Andéols is personalized and bears the name of the beneficiary indicated at the time of purchase. It allows you to enjoy a unique experience at the heart of the Luberon, blending luxury, nature, art, and gastronomy. This box is valid for a reservation at our establishment, Domaine des Andéols.
Can my gift box be used all at once?
Your gift box for Domaine des Andéols can be used in a single visit, whether for a stay, a dinner, or a massage. You can fully enjoy the chosen experience in this enchanting setting at the heart of Luberon, Domaine des Andéols.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only at DOMAINE DES ANDEOLS, a luxury hotel located in Saint-Saturnin-lès-Apt, in Provence. You will thus be able to fully enjoy our enchanting setting and our gastronomic and wellness services, in the heart of the Luberon.
Is my gift box valid in only one establishment?
Your gift box is valid only at DOMAINE DES ANDEOLS, an establishment located in the heart of Luberon, in Saint-Saturnin-lès-Apt. You will thus be able to fully enjoy our enchanting setting and our gastronomic and wellness services at our DOMAINE DES ANDEOLS establishment.
Is an upgrade possible with an additional fee using my gift box?
An upgrade may be possible depending on availability and the conditions of your gift box at Domaine des Andéols.
Can someone else use my gift box?
Your gift box is personalized and reserved for your exclusive use. You can fully enjoy the services offered by Domaine des Andéols, whether for a stay, a dinner, or a relaxing moment, in the enchanting setting of Luberon.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box depending on the services chosen at Domaine des Andéols.
Is an ID required upon arrival when using a gift box?
Upon your arrival at Domaine des Andéols, you may be asked to present an ID to validate your reservation made with a gift box.
Do you accept pets?
The presence of pets is not mentioned in the services offered by Domaine des Andéols. We invite you to verify directly with the establishment DOMAINE DES ANDEOLS.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, the lucky recipient can choose their dates directly with the establishment DOMAINE DES ANDEOLS. They can thus fully enjoy their experience in the heart of Luberon.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box at Domaine des Andéols. You can place an order as a guest and enjoy our unique experience in Provence.
Is my gift card divisible? Can I use it multiple times?
Your gift voucher can be used in several installments, depending on availability and reservation conditions at Domaine des Andéols. Make the most of your gastronomic and relaxation experience at our establishment, DOMAINE DES ANDEOLS.
What are the check-in and check-out times?
The arrival and departure times at Domaine des Andéols are set to allow you to fully enjoy your stay. For the exact times, please refer to the conditions of your gift box.
What services are included in a gift certificate?
With a gift voucher from Domaine des Andéols, you can enjoy gourmet and local cuisine, discover a unique natural environment, and enjoy an exceptional stay in an elegant and soothing atmosphere. The services include meals at the restaurant, massages, and stays in luxurious rooms, depending on the chosen gift box at Domaine des Andéols.
What is the difference between a gift box and a free amount voucher?
With a gift box, you benefit from a predefined experience such as an overnight stay or a dinner, while a voucher with a free amount allows you to freely choose a service among those offered by Domaine des Andéols.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can review them before your purchase to fully enjoy your experience at Domaine des Andéols.
How do I use a gift box during booking?
To use your gift box at Domaine des Andéols, book directly with the establishment by mentioning your unique code. This will allow you to enjoy a gastronomic experience, a stay, or a moment of well-being in this enchanting setting in Provence, at the heart of the Luberon at Domaine des Andéols.
Can the gift box be transferred to a third party?
The DOMAINE DES ANDEOLS gift box can be given to a third party. Simply indicate this during the order or modify the beneficiary in your account after purchase.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity is possible according to the conditions specified at the time of purchase, at our establishment DOMAINE DES ANDEOLS.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent by Domaine des Andéols.
What is the validity period of a gift box?
The gift boxes from Domaine des Andéols are valid for 1 year starting from the date of purchase. This period of validity allows you to fully enjoy the experience offered at our establishment, Domaine des Andéols.
Are children allowed?
DOMAINE DES ANDEOLS is a establishment dedicated to relaxation and gastronomy, designed to offer a peaceful and refined experience. Children are welcome, but we invite you to check the specific conditions of the establishment to ensure that your stay meets your expectations. Enjoy the unique atmosphere of DOMAINE DES ANDEOLS, nestled in the heart of Luberon.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
The recipient of your gift voucher can use it for a stay, a dinner, or a massage at Domaine des Andéols. If the voucher amount is not fully used, the remaining balance will be lost. In case of exceeding the amount, an additional payment will be required according to the conditions of the establishment Domaine des Andéols.
Is the spa access private?
Access to the spa at Domaine des Andéols is designed to offer a relaxing and well-being experience, with personalized massages and treatments in an enchanting natural setting. The gift sets offer outdoor massage sessions, wrapped in the sounds and scents of the surrounding nature, for absolute relaxation. Enjoy this haven of peace nestled in the heart of Provençal nature, where every moment becomes a timeless interlude.
What types of gift boxes do you offer?
At Domaine des Andéols, we offer gift boxes for authentic stays, gourmet dinners, and wellness experiences, all in an enchanting setting in the heart of Luberon. You can give unique moments like relaxing massages or nights in our luxury hotel, for an unforgettable getaway in Provence-Alpes-Côte d'Azur.